Speaking exclusively to Bridging & Commercial, Marios Theophanous, credit manager at London Credit (pictured above), also revealed that it would be implementing a new software system in the next few months to increase the efficiency of its service and further improve communication between BDMs and brokers.
“The system will automate procedures, increase speed and improve communication between all the parties involved in the whole procedure.
“We have also secured increased funding, which of course expands the number and size of loans we will be able to take on.”
Marios said that one of its priorities was to ensure that it met the target of growing the loan book by 25% from last year and emphasised its strong relationships with brokers.
“First and foremost, we value good and close relationships with our brokers, providing good service before and after drawdown, and being honest and transparent.
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“New product propositions like BTL loans are in development, but ultimately this business rests on relationships and we put a lot of importance on maintaining good ones.”
Marios added that it had been an interesting year for the lender, which had undergone some structural changes and expansions, including enlarging its origination team and configuring a new office space in Soho Square.
“This will be a bigger space to house our central London team, and give us greater flexibility when it comes to hosting our own events and otherwise better serving our clients.
“We have also enlarged our underwriting/administration team to ensure that our service to our brokers remains of top quality.”
Marios also explained how London Credit would be using next month’s Finance Professional Show to catch-up with both existing and new brokers.
“As always, we find the FP Show a great opportunity to catch-up with our existing brokers as well as meeting new potential brokers to inform them about our products, procedures and service.
“I will be attending the show to discuss the challenges brokers face in their day-to-day work.
“I will also be able to discuss any cases on the spot, should anyone want to take advantage of being able to come straight to the underwriter.”
London Credit will be located at stand C1 at the FP Show, which takes place on 7th November at Olympia London.