Shawbrook creates new Commercial Mortgages Team

Shawbrook creates new Commercial Mortgages Team




As part of an internal reshuffle, existing members of Shawbrook's Central Operations Team will join colleagues within the Commercial Mortgage division.

As part of an internal reshuffle, existing members of Shawbrook’s Central Operations Team will join colleagues within the Commercial Mortgage division.

The newly formed advisory group will be referred to as the Loan Management Team.

The department will be headed up by Laura Motlock, who will leave her current role as Customer Operations Manager to take up the new position.

Senior figures within the bank are certain that the group’s creation will give customers a more streamlined and stress free experience.

Karen Bennett, Commercial Mortgages Sales and Marketing Director said: “Shawbrook is committed to providing specialist expertise and a focus on outstanding service across all our bank-wide lending divisions.

“Integrating members of our Customer Operations Team into the Commercial Mortgages business creates a more efficient structure designed to improve services for both our brokers and customers, and we look forward to the positive impact this will have.”

The Loan Management Team will be made up of seven specialist staff who will look after customer portfolios and applications.

Leave a comment